Frequently Asked Questions(F.A.Q)
What’s your order MOQ ?
Answered by Cmxelcs:As see online, there is different MOQ for each listing, such as 100units MOQ, 50 or 20pcs. They are difference with order value. for this single product order. They are negotiable if you are wholesale buyer. Contact us to get a catalog to check more other products we supply. Whatsapp instant chat is advised.
I’m interested with your products, how to order?
Answered by Cmxelcs: Usually if you only need order 1 single product, it supports place order online and proceed payment via paypal or bank transfer. However if you also want to order something else with a list, then contact us to chat via whatsapp online to get discount or freight cost quotation.
What order payment you accept?
Answered by Cmxelcs: We usually accept bank transfer or credit card payment, for small order value, you can use credit card for instant payment online,for order more than $800,we advise you use bank transfer payment due to bank transfer transaction cost usually is much lower than credit card.
What’s the order shipping and delivery time?
Answered by Cmxelcs: Usually for ready products they are within 2-3days, some goods in stock so we can be ready to ship out immediately after we got payment confirmation notification, for wholesale orders, lead time depends on order quantity and detail model list, usually 1-2 week to most products.
What’s your shipping method?
Answered by Cmxelcs: Usually order total weight less than 100KG will be shipped by Air Express Shipping, like DHL/UPS/Fedex at random, Air Shipping, Sea Shipping, Railway Shipping, Truck Shipping is also available. It depends on your request.
Question:Do you provide tracking number once shipping out?
Answered by Cmxelcs: Of course. We’ll inform you once we got the tracking number. And you just need proceed the import customs clearrance once the goods arrived in your local customs.
Is there any other cost to import in our country?
Answered by Cmxelcs: Usually the online cost is EX-W Shenzhen, so freight cost will be quoted according to your final quantity. Thefore, the trade terms is CNF or DAP terms, there isn’t any other extral cost from before the goods shipping out, however, while the goods delivery is on the way to your local city or customs, there is extral import tax that you need proceed with your local courier or shipping agent. Usually the duty tax rate is different according to the detail countries and policies. If you are first time import, then you just need make sure you are able to pay the possible import tax will be enough to most clearrance issue.
What’s your order warranty?
Answered by Cmxelcs: Usually default warranty of this development board is 30days exchange warranty and 1 year quality warranty. Refund and exchange shipping cost is charged by buyer.
Do you have Factory?
Answered by Cmxelcs: We have electronics manufacturing factory that can provide PCB&PCBA project solution, especially experieced on Industrial, Consumer, Medical, Auto Electronic projects. Usually the MOQ for custom is 500pcs per design. More details can contact sales to talk. RFQ can be sent to E-mail:sales@cmxelcs.com.
We have shipping agent in China,can you deliver to them?
Answered by Cmxelcs: Yes,we can deliver the cargo to your logistic shipper here. Then the internation shipping quotation can be removed, usually if your forwarder is in our local city or near to our city, we can provide free shipping or little shipping cost.
What’s your company business type, and products line card?
Answered by Cmxelcs: Shenzhen Chengsuchuang Technology Co.,Ltd core business is the mass supply solution to electronic components, boards, kits, accsssorries. Line card not only contain this esp 32 c3 development board, but also including different kinds of ICs, Mcu&Mpu, Sensors, Relays, Diodes, Transistors, Resistors, Capacitors, Switches, Connectors, Cables, Modules, Development Boards, Kits and Accessories. Company built since 2014 year, till now it is more than 10 years, Chengsuchuang are rich experienced to provide electronic material solution.In recent years,our business expand to PCB&PCBA solution.
Do you provide PCB&PCBA OEM/ODM Solution?
Answered by Cmxelcs: If you want to change something based on regular products, we can support you to customize, make sure if you have the artwork file like gerber file and BOM list, detail information, welcome contact our sale to talk. If you don’t have the artwork file,you can tell your detail requirments,we can quote according to your request.
The more questions, chat with us online, send email or leave message in the contact us page.